Overall Satisfaction with BigCommerce
BigCommerce handles our online shopping cart. We grow pecans in Louisiana and were looking for an affordable eCommerce solution to help us manage our phone orders. Although customers can order by themselves online, there are lots of customers that have questions and want to speak with a live person when placing an order. BigCommerce is user-friendly and if you do have a question or problem the support staff is awesome.
- BigCommerce has customizable templates to aid in designing your store. The templates can be browsed to find the best one that fits what you want your store to feel and look like. Some templates are free for the small business getting started.
- There is an integration with Paypal.
- Sales reports are available that are very helpful when reviewing overall sales.
- I do not like the Alvalara tax integration. I needed help in setting up Avalara and when I called Avalara they wanted to charge me an unreasonable fee. I expressed to them that I did not think a small business person would be able to pay their fee so I turned Avalara OFF.
- BigCommerce has helped our business be on top of orders, from placing them to processing them and then shipping them.
$20,000 to $100,000
This is not my area of expertise so I am unable to answer this question.
Not applicable to me.
BigCommerce Feature Ratings
Evaluating BigCommerce and Competitors
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