Excellent reputation management platform
June 22, 2023
Excellent reputation management platform
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Birdeye
We use Birdeye as our reputation management platform. After identifying that we needed to expend more effort in obtaining reviews and managing responses, Birdeye was the best fit for our organization.
- Obtaining positive reviews
- Management of responses
- Data analytics
- N/A
- We've increased our Google rating significantly in the past 12 months.
We used a platform previous to Birdeye, however the UI was less desirable, and the customer service was poor.
Do you think Birdeye delivers good value for the price?
Yes
Are you happy with Birdeye's feature set?
Yes
Did Birdeye live up to sales and marketing promises?
Yes
Did implementation of Birdeye go as expected?
Yes
Would you buy Birdeye again?
Yes