Birdeye is a great one-stop shop for review management
June 22, 2023
Birdeye is a great one-stop shop for review management
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Birdeye
Our company uses Birdeye to respond to reviews, messages, comments left across multiple social media platforms.
- Allows review management in one platform
- Automated review request
- Easily track all messages, comments, and reviews in one place
- Sending out a release email when new things are deployed or changed in the system
- When a fix is deployed for an issue it seems we end up with the same problem 1-2 weeks later
- Sales team is very pushy
- Increased Google reviews from 2 stars to 3.4 stars in a few months
- Made it much easier to request reviews from customers
- Easily displays reviews on or social platforms
Do you think Birdeye delivers good value for the price?
Yes
Are you happy with Birdeye's feature set?
Yes
Did Birdeye live up to sales and marketing promises?
Yes
Did implementation of Birdeye go as expected?
Yes
Would you buy Birdeye again?
Yes