Mktg Officer of LACOMS
June 23, 2023
Mktg Officer of LACOMS
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Birdeye
Birdeye plays a big role in our company's reputation management. I have widely use their functions mainly housing the reviews we are getting accross all media platforms. It also helped me set KPI for our office and empowering employees through engagements I can monitor highlighting their names on. What I like most about Birdeye is that it when we receive reveielws we can reply directly to playform.
- House all social media reviews
- Can reply directly to the reviews at ease
- Integrates with other systems like DSN
- Friendliness of settings
- Assigning a dedicated advocate
- Yelp integration
- Less admin cost
- I could hire someone to oversee our company's online reputation but with Birdeye it helps me do lenghty things shortly but are still taken cared of properly and accordingly.
- Wide exposure of reviews and online presence of our company.
- Accredited websites and platforms are great help for more exposure.
N/A i have not tried other products than manual monitoring
Do you think Birdeye delivers good value for the price?
Yes
Are you happy with Birdeye's feature set?
Yes
Did Birdeye live up to sales and marketing promises?
Yes
Did implementation of Birdeye go as expected?
Yes
Would you buy Birdeye again?
Yes