Cheap system for undemanding companies
December 11, 2017
Cheap system for undemanding companies
Score 4 out of 10
Vetted Review
Verified User
Overall Satisfaction with Bitrix24
Sales, customer management, the division of the customer base between managers. History of interaction
Improve Employee Engagement, Communicate with All Stakeholders Instantly, No Need for Multiple Applications
The Bitrix24 system is designed, first of all, for large business. This is a large multi-purpose portal, self-contained. When buying Bitmix CRM, you choose not a CRM system, but a huge portal with a huge number of features, which includes CRM-system among others.
- Huge opportunities for customization, integration with other services. Easy search for solutions to setup questions.
- The ability to write letters directly from the system with the help of a binding for working mail.
- The presence of an application for Android. This helps to get access anywhere.
- Slow interface. A lot of unnecessary features and settings that do not disable
- One and the same need can be solved in various ways. This causes confusion in the sophistication of the work.
- The presence of unnecessary tools in the work complicates navigation and the user's work in the system.
- Additional functions require certain resources, but they are not used.
- For the sales department creates more difficulties than good. More time is spent on establishing deals and working with the interface than with direct production of the sales process.
- It takes a lot of time to integrate the system and establish business processes and train staff to work.
- With a large database that is integrated into the system, you get quick access through the search. In this regard, it simplifies the work.
The choice of the B24 was prompted by the fact that in 2012 the company had a box version, but without the CMR. The license was expired, the version was no longer supported by B24. In the stages, the company's directorate drove the employees into tasks for B24, but with different success. However, most of the B24 was still familiar.