Overall Satisfaction with Blackbaud CRM
We used it to collect donations and donor information for our non-profit. It allowed us to store, categorize, and sort data across the organization in one platform.
- Growing donor/supporter base.
- Collecting donations.
- Having a landing page for donations.
- The internal CMS is extremely difficult to use.
- It's hard to get someone on the phone.
- Grew our donor base.
- Kept donations steady.
- Grew our email list.
Do you think Blackbaud CRM delivers good value for the price?
No
Are you happy with Blackbaud CRM's feature set?
No
Did Blackbaud CRM live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Blackbaud CRM go as expected?
I wasn't involved with the implementation phase
Would you buy Blackbaud CRM again?
No