useful albeit cumbersome
Updated September 08, 2023
useful albeit cumbersome
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Blackbaud Raiser's Edge NXT
We send messages to our donor list, invitations to meetings and events, updates on our activities and year end appeals.
- provides statistics on how many people have opened the email
- editing the email is very cumbersome. I know how to do it but if I have to teach a new person there are too many non intuitive steps
- mails don't get past the spam filter
- adds extra spaces which you have to go back and delete , checking every time
- slow
- if we send from a gmail id the message will not actually go to any recipients with gmail ids, yet their email ids will be listed under recipients. very misleading.
- maintain donor data
- raise funds
- send messages
- helps us raise funds and keep in communication with donors
We have not not been able to use these effectively.
- No Training
it was a very long time ago once we went with Blackbaud Raiser's Edge NXT then we discontinued the other one.
Do you think Blackbaud Raiser's Edge NXT delivers good value for the price?
Not sure
Are you happy with Blackbaud Raiser's Edge NXT's feature set?
No
Did Blackbaud Raiser's Edge NXT live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Blackbaud Raiser's Edge NXT go as expected?
I wasn't involved with the implementation phase
Would you buy Blackbaud Raiser's Edge NXT again?
Yes