Item: Bloomreach Commerce Experience Cloud
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

We are partners of Bloomreach, so we do different use cases for various clients. We start with integrations and then continue with basic use cases and then custom use cases depending on client.

Pros and Cons

Bloomreach environment is really fast
As a client you can build so many things customised or just picked pre-defined solutions
Native integrations

As I use Bloomreach just for the first month I do not have nothing to add here

Return on Investment

I'm not sure, because we are just partners of Bloomreach, not clients

Support Rating

I've had few opportunities to contact support and almost everytime I get the answers

Unified Customer Data

I'm not sure, because we are just partners of Bloomreach, not clients. But the clients really appreciate that everything is under one platform and can be easily monitored

Key Insights

Do you think Bloomreach Commerce Experience Cloud delivers good value for the price?

Not sure

Are you happy with Bloomreach Commerce Experience Cloud's feature set?

Yes

Did Bloomreach Commerce Experience Cloud live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Bloomreach Commerce Experience Cloud go as expected?

I wasn't involved with the implementation phase

Would you buy Bloomreach Commerce Experience Cloud again?

Yes

Since I'm working with Bloomreach platform for just one month, I can't accurately describe positive or negative scenarios.
But what I see the biggest advantage is good UX of the platform, so you can easily explore all the functionality.
What I see as a biggest negative scenario, is that you can easily lost data, when you are not familiar with all the stuff Bloomreach offers. In some features they'd better add doublecheck steps.

Platform view from the partner side

Overall Satisfaction with Bloomreach Commerce Experience Cloud