Great omnichannel marketing tool
February 21, 2024

Great omnichannel marketing tool

Sharif Hussainali | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bloomreach Commerce Experience Cloud

We use it to scale up our marketing efforts across 13 countries with just 4 fte for 3 different companies. By using the ai and cdp options we create personalised omnichannel expreriences for different customer groups which we also identify using the web tracking options. We use realtime recommendations across different platforms.
  • Recommendation engine
  • Usability & scalability
  • Marketeer friendly
  • Data modification options
  • Custom scripting on data
  • Sped up time to market for campaigns
  • Improved our ab testing
  • Great structuring of events
No extensive experience but updates are very regular and improvements are being made. We’ve implemented a market leading retailer into Bloomreach Commerce Experience Cloud within 9 weeks.
This tool enables us to track all of our different services across different channels. It also impacts our abilities to scale up campaigns with precision flexibility and speed
The editing options are less but this restriction makes sure u get the most reliable data sources for your campaigns. It is also faster to build flows and calculate audiences.

Do you think Bloomreach Commerce Experience Cloud delivers good value for the price?

Not sure

Are you happy with Bloomreach Commerce Experience Cloud's feature set?

Yes

Did Bloomreach Commerce Experience Cloud live up to sales and marketing promises?

Yes

Did implementation of Bloomreach Commerce Experience Cloud go as expected?

Yes

Would you buy Bloomreach Commerce Experience Cloud again?

Yes

We chose Bloomreach Commerce Experience Cloud because it wss extremely scalable and fast to implement. We have different labels, multiple companies in +10 countries which we easily manage by a team of marketeers located in one location.

Bloomreach Commerce Experience Cloud Feature Ratings

WYSIWYG email editor
Not Rated
Dynamic content
9
Ability to test dynamic content
8
Landing pages
7
A/B testing
7
Mobile optimization
7
Email deliverability reporting
6
List management
8
Triggered drip sequences
9
Lead nurturing automation
7
Lead scoring and grading
6
Data quality management
8
Automated sales alerts and tasks
8
Calendaring
8
Event/webinar marketing
7
Social sharing and campaigns
7
Social profile integration
7
Dashboards
8
Standard reports
6
Custom reports
8
API
9
Role-based workflow & approvals
9
Customizability
8
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated
Third-party software integrations
8