Overall Satisfaction with BlueJeans
We currently use BlueJeans across the globe, for cross site communications. We use it across many different business departments and use it the most within Sales for customer conferences for remote customers.
- The ability to send an invite to any email address, from Google Mail, to Office365. This allows us to communicate with other companies better, as they may be on a different email platform.
- The quality of the video conferencing - We've used it for calls from the UK to US, without any flaws.
- The simplicity to connect by dialing a single code is key, as it makes the end user's life easier.
- The costing of how licences are used, we currently have 10 licences, so we can only have a limited amount of calls.
- They could make the Outlook plugin less bloated, as we've had BlueJeans cause issues with Outlook 365 from time to time
- They could add the use of single click calls if done from a meeting room setup. For example, the end user only has to go into the room, and click join.
- It's led to less traveling for senior management from different sites for monthly meetings
- More face-to-face conversations within same site users.
- Better, initial sales meetings with customers.
BlueJeans provides more capability and on a bigger scale. It also has proven track record to be stable, even at sites with not so great networks.