Brightpearl Review! | TrustRadius

Implementation Rating

7

I think it was easy for a small beginner company and was also easy to expand as the company grows.

Support Rating

8

Support is fairly quick to answer although issues that need to go to the developers can take much longer to fix.

Use Cases and Deployment Scope

We use it in all departments. We use it to order and receive inventory.

Pros and Cons

Easy to add new products and add a lot of data about the product.
It is very easy to receive inventory and track how many of each item have been ordered.
I also like how easy it is to see how many POs we have placed for a particular item. They can be searched back as far as needed.

I think there is room to improve the ease of logging into Brightpearl. An account ID needs to be entered each time before logging in with a user id and password. I think it is an unneeded step.

Return on Investment

I do not know any ROI information specific to our company but I know that we would not be able to complete day to day activities without Brightpearl.

Likelihood to Recommend

Brightpearl is a good product but I think should be reviewed on a per company basis to make sure that the application fits the needs of the company.