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There was a Brightpearl by Sage-shaped Hole in my Business!
June 23, 2023

There was a Brightpearl by Sage-shaped Hole in my Business!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Brightpearl

Overall Satisfaction with Brightpearl by Sage

Since we have multiple e-commerce stores, both native and online marketplaces, it's next to impossible to manage them all without a central dashboard where I can view inventory, sales, analytics, and other data in one place. Brightpearl by Sage is that central dashboard, providing a one-stop shop, so to speak, for me and my staff when dealing with the day-to-day management of the business.
  • Centralizes our various sales platforms
  • Provides quick and easy inventory analytics
  • Effortless management and creation of purchase orders
  • I would like to have the fraudulent orders automatically integrated into our fraud platform.
  • Some integration with Google Docs and Shopify would save us from having to fill in details, like SKUs and prices, across multiple platforms.
  • Sales platform centralization
  • Easy access to inventory and sales analytics
  • Purchase order management and creation
  • I would have had to employ and train more staff to cope with our growth without Brightpearl by Sage. That's a lot of money, a lot of time, and it doesn't always work out.
  • We can now scale without concern. As the business grows, Brightpearl by Sage can handle it without issue.
  • While I can't provide exact numbers, we've seen very positive year-on-year growth since we chose Brightpearl by Sage. With more time on their hands, both my staff and I can get on with the business of making money rather than juggling spreadsheets, which is, as everyone knows, an absolute nightmare.

Do you think Brightpearl by Sage delivers good value for the price?

Yes

Are you happy with Brightpearl by Sage's feature set?

Yes

Did Brightpearl by Sage live up to sales and marketing promises?

Yes

Did implementation of Brightpearl by Sage go as expected?

Yes

Would you buy Brightpearl by Sage again?

Yes

If you have multiple sales platforms, like most successful e-commerce companies do, being able to have one place where you can see sales, returns, fraudulent orders, inventory, and more is no longer a luxury, it's a necessity. The time and energy we spent before having Brightpearl by Sage were not allowing us to scale at the rate our sales were predicting. If you're just starting out, or only sell on one platform, I'm not sure you'll necessarily benefit from Brightpearl by Sage, however, as you grow you will definitely need some centralized dashboard, and it might be worth getting it dialed in early, so you're ready to go as and when you scale.