A company That Provides Great Product and Service
July 01, 2022
A company That Provides Great Product and Service
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Broadvoice
Broadvoice was the company that installed our phone system and assists us when we have any issues or changes that need to be made with the phones. I have used them several times in updating our phone trees, on-hold messages, adding/deleting extensions, or any other items that may come up. I love the fact that I can go online and submit a ticket for any issue I may have and their response is very quick. They complete the job in a timely manner and when I need additional help other than online we connect by phone and they are very patient and explain everything completely in order for us to work together to get the job completed. I highly recommend them.
- Quick response
- Make sure the job is done to the client's satisfaction
- Willing to do whatever it takes to complete the job
- Nothing I can think of at this time
- Able to reach them and get response in a timely manner
- Able to talk to a technician when it is necessary
- Doing whatever it takes to complete the job without issues
- Increased ability for communication between staff and clients
- Providing information to our clients through the phone trees
- One less thing to have to be concerned about so we can run our hospital efficiently
Do you think Broadvoice delivers good value for the price?
Yes
Are you happy with Broadvoice's feature set?
Yes
Did Broadvoice live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Broadvoice go as expected?
I wasn't involved with the implementation phase
Would you buy Broadvoice again?
Yes