B-Hive is the Best!
March 06, 2024

B-Hive is the Best!

Sean Lance | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Broadvoice

We use Broadvoice for making and recieving calls with our clients in two ways. 1. We use our wifi office phones with no issues or dropped calls and 2. We use the free B-Hive mobile app that syncs to our company number so you can have your office number wherever you go. If you don't want to give your personal number out this is a great alternative. You can receive and make calls through your phone, and it will appear as if you are in the office.
  • Friendly Phone Customer Service
  • Help with Step-by-Step setup
  • Great service / coverage
  • User Friendly
  • Email responses are a little slow
  • Shipping could be a little faster
  • Provide headsets when you purchase the phone
  • client retention is up over 80%
  • job support 100%
  • better service than just cell service

Do you think Broadvoice delivers good value for the price?

Yes

Are you happy with Broadvoice's feature set?

Yes

Did Broadvoice live up to sales and marketing promises?

Yes

Did implementation of Broadvoice go as expected?

Yes

Would you buy Broadvoice again?

Yes

I needed to go out in the field to support our crew and was able to receive calls to my office phone through my cell phone.

Broadvoice Feature Ratings

Hosted PBX
10
Multi-level Interactive Voice Response (IVR)
10
Directory of employee names
10
Answering rules
10
Call park
10
Call screening
10
Message alerts
10
Voicemail Transcription
10
Mobile app for iOS
10
Mobile app for Android
10
High quality audio
10