CaptivateIQ at a glance
November 09, 2021

CaptivateIQ at a glance

Jeremy Aldrich | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with CaptivateIQ

We use CIQ to calculate and process all commission plans within our company. This has allowed us to build confidence in the commission calculating process by having transparency on sales, consistently accurate calculations, and significantly reduced the time it takes to process each month.
  • Flexibility for plan modification throughout the year
  • Well designed giving the sales reps visibility
  • Easy to import data into the system
  • The reporting module could be easier to use
  • Some changes in the filters on payouts to show approvals easier
  • Additional guidance in setup best practices
  • Ease of import
  • Trusted output
  • Transparency of data
  • Reduction in time processing
  • Responsiveness of the support
  • Approval process
  • The cost of CIQ was less than its competitors and it offered more flexibility without additional charges
  • Reduction in the time it took to process commission payouts
  • Accuracy in commission payouts

Do you think CaptivateIQ delivers good value for the price?


Are you happy with CaptivateIQ's feature set?


Did CaptivateIQ live up to sales and marketing promises?


Did implementation of CaptivateIQ go as expected?


Would you buy CaptivateIQ again?


We use CIQ for calculating all of our commission plans. It is easy to use monthly, easy to change plans when needed, and accurately tracks prior months payouts. The audit process and the approval process has made the process complete for us. We are very pleased with the performance of this software. It has helped us reduce the processing time drastically. From an analyst perspective, I would like to see the reporting improve. I have other software that I use for analyzing the data coming out of CIQ instead of using the reporting module within the system.

CaptivateIQ Feature Ratings

Sales compensation plan creation
Complex sales crediting
Sales compensation process automation
Incentive auditing/regulation compliance
Sales compensation dashboards & forecasting
Incentive modeling
Agile incentive strategy
ICM mobile visibility