Item: CaptivateIQ
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

CaptivateIQ is our commission software that we use to calculate out commission for all individuals with a variable compensation plan. This includes our Sales and CX Orgs as a whole. In addition, we use it as a reporting tool to list out attainment by rep/manager/org. The next step of our plan with CaptivateIQ is to help automate the ASC 606 treatment of commission. We are very happy with the tool and have the utmost confidence as our organization continues to scale.

Pros and Cons

Automate Commission
Attainment Reporting

Customizability
Easier Syncs with an HRIS

Return on Investment

Operational Efficiency
Forecasting Commission
Compensation Trasparency

Support Rating

All my inquiries get answered in less than a busy day. I have a very useful CSM who also keeps me up to date to all of the new Product updates.

Key Insights

Do you think CaptivateIQ delivers good value for the price?

Yes

Are you happy with CaptivateIQ's feature set?

Yes

Did CaptivateIQ live up to sales and marketing promises?

Yes

Did implementation of CaptivateIQ go as expected?

Yes

Would you buy CaptivateIQ again?

Yes

Likelihood to Recommend

CaptivateIQ is a great software for the Mid-Market customers. We currently have >200 employees where commission is being run and calculated. From that 200, there's about 10 Plans that encompass those individuals. One thing that CaptivateIQ does great is that anything that is run through a CRM (in our Case, Salesforce) is that data automatically flows through from there to CIQ with full accuracy. If the Plans are set-up properly, then commission can really be run and calculated with a click of a button each month. On the flip side, there are other trackers (Gainsight for us) requires a Manual import to be able to run data. A nice to have would be to be able to connect those to truly automate all levels of commission.

Great Commission Software

Overall Satisfaction with CaptivateIQ