Hassle Free Remote Tool - Central is a best Platform
December 09, 2022

Hassle Free Remote Tool - Central is a best Platform

Shahed Kaleem | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Central

We were not using a Standard tool for Remote Desktop (as we were using Team Viewer/AnyDesk), then we purchased Central as remote tool. This resolved many of our major problems like secured Remote connection, no interruptions via share, managed asset inventory, pushing updates/patched with ease, Scheduled updates, software upgradations/bulk installations.
  • Excellent Remote Tool
  • End to End Managing the asset history/Inventory
  • Help in Bulk Installation/Uninstallation and pushing scheduled patches/updates
  • Complex in using scripts to automate few things like poweroff etc
  • If any system is in Shutdown mode, it will not show correctly colour whether it is in live or in shutdown state. We have to manually check by getting inside.
  • When we roll few security rules/policies/permissions, it says it was applied but when we check if wasn't the case. We need to do multiple times and cross check whether it is applied
  • We were using multiple remote tools, this made us one common tool for remote sharing
  • Really a time saver, because just enter the hostname and you can enter in user system (Provided system is ON)
  • One shot go in bulk updates/pushing patches
Overall central is not very complex to use, it is very frindly to adapt it faster. The best part is no more asking user to provide AnyDesk ID or team viewer ID, just enter hostname and get inside the user system
As far in my experience of 2 years, i dont see Central down ever in my tenure. Whenever i accessed it, it was accessible
As mentioned already, Central is very flexible to remote share. So, we kept an auto-option, whenever user raise ticket, it should auto-capture the hostname based on his Employee ID. With that, no more asking user to provide AnyDesk/team viewer ID to beep in inside user machine to troubleshoot

Do you think LogMeIn Central by GoTo delivers good value for the price?

Yes

Are you happy with LogMeIn Central by GoTo's feature set?

Yes

Did LogMeIn Central by GoTo live up to sales and marketing promises?

Yes

Did implementation of LogMeIn Central by GoTo go as expected?

Yes

Would you buy LogMeIn Central by GoTo again?

Yes

As far my exoerience, this is more suitable on medium level companies where the employee/systems counts are not very high. If your company has more users/connections, then it will be complex to manage

LogMeIn Central by GoTo Feature Ratings

Screen sharing
9
File transfer
5
Instant message
8
Secure remote access with Smart Card authentication
Not Rated
Access to sleeping/powered-off computers
9
Over-the-Internet remote session
9
Initiate remote control from mobile
Not Rated
Remote management of servers & workstations
7
Remote Active Directory® management
8
Centralized management dashboard
7
Session record
Not Rated
Annotations
Not Rated
Monitoring and Alerts
9
Multi-platform remote control
7