May the Dayforce be with you!
August 17, 2019
May the Dayforce be with you!
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Ceridian Dayforce
We use Dayforce across our whole organization - 6500 employees, across 3 states and 50 locations. In Dayforce, we have a main system of record for employee timekeeping, attendance tracking, scheduling, benefits, and payroll. Employees are able to view and manage their record through self-service and through the mobile app. Numerous employees have alternate work assignments, often with different rates of pay. Through Dayforce, we are able to process 1 payroll for all locations and blended rate overtime is calculated in the system.
Pros
- Payroll - Dayforce has a comprehensive and yet easy to use payroll process. And now we don't have to be in the office to transmit payroll. Reports and downloads are available soon after commit.
- Multiple Work Assignments - for ease of allocation to different cost centers, and for ease in reporting employees may have multiple work assignments - different jobs, different locations, different rates of pay. This allows for less time making journal entries in financials and payroll and general ledger are the same.
- Tax and government reporting services - Ceridian has their own tax service which handles our tax filing, multi-work state reporting, unemployment wage reporting and new hire reporting with federal and state entities.
Cons
- Timekeeping is not their niche! Not all time collection devices have same options or functionality as far as what can be added or hidden by customer. Pay rules, especially around meals/breaks and entitlements (PTO) are not as flexible/customer defined as needed.
- Reporting is hard to understand and easily pull out what need without having an IT guru/database on board.
- License tracking is not as good as it was in prior Ceridian platform. Licenses, e.g. Registered Nurse are not able to be required when building a job/position. Not a good place in the employee record to track full license information including license number and both effective and expiration dates. Therefore, if an employee has an expired license they would not be able to be scheduled, or clock into work. Reporting on this is also a challenge.
- Streamlined data entry - bringing entry point to where it is closest... employee or site manager.
- Employee access to their own information - faster and transparent.
- Able to shorten payroll processing timeline to afford more time for review and auditing.
Compliance is a strength of Ceridian's. They are on top of law changes quickly and work to build their system fluently enough to adapt yet restrictive enough that all laws are prioritized and compliant to meet the clients workforce. Dayforce is the first system that has allowed us to be compliant with paying employees within the blended rate overtime rules. Dayforce withholds taxes based on tax jurisdictions and alerts admin staff if an employee enters an address outside of an established location for the company.
Using Dayforce has allowed us to capture more information in one place without having to look in numerous systems. It has brought more information and transparency to employees, managers, administrators and executives. It has allowed us through the Mobile app to open up the trading and picking up of shifts to our employees. This was a huge benefit to employees as well as managers - its all in the system, which means less paper!
Having to integrate an HR system with timekeeping system, and then sending time data back to HR/Payroll system for payroll purposes is to say the least cumbersome and quite frequently something in the integration would break. Then there is a lot of time wasted trying to determine where the issue is stemming from. Having one system of record for large data collections and then that other ancillary systems (employee intranet or education modules) pull from is much better for integrity of information.
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