Chorus.ai is a great tool!
November 24, 2020
Chorus.ai is a great tool!

Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Chorus.ai
- Call Review
- Coaching & Skill Development
- Handoffs & Collaboration / Knowledge Sharing
- Voice of Customer & Disseminating Success Stories
- It does a great job transcribing the conversations and breaking categories down for things like filler words per minute
- Ability to cut out snippets of conversations for training purposes
- Further analytics for team reporting purposes
- Increased forecasting confidence
- Ability to overcome objections
- Reduced ramp time for new reps
I have not used any other competitors of Chorus.ai.
Chorus.ai is the most superior in the space.
We have used it for training purposes with new hires as well as for coaching purposes and handling objections.
I have not had a need to work with the Chorus.ai customer support team.