ChurnZero Review
March 04, 2024
ChurnZero Review
Score 10 out of 10
Vetted Review
Verified User
Software Version
Enterprise
Overall Satisfaction with ChurnZero
We use ChurnZero for our implementation and client success teams. ChurnZero has allowed us to build scalable processes for both functions and also gives us good insight into where our team and managers need to focus. We recently upgraded from the Professional edition to the Enterprise edition and I'm loving the additional flexibility with dashboards. ChurnZero also utilizes AI technology which gives my team tools to create their own messages that address specific client needs.
- Journey mapping
- Automated and manual playbooks
- Client Support
- Reporting
- User management
- 96% CSat for Onboarding
- Ramp new team members in 60 days
- Increased retention
Do you think ChurnZero delivers good value for the price?
Yes
Are you happy with ChurnZero's feature set?
Yes
Did ChurnZero live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of ChurnZero go as expected?
Yes
Would you buy ChurnZero again?
Yes