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ChurnZero is AWESOME!
April 01, 2024

ChurnZero is AWESOME!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Professional

Overall Satisfaction with ChurnZero

I love using ChurnZero because it really tracks the clients progress and helps with being able to save clients! It shows you a breakdown of each client and helps you navigate each individual client!
  • Customer Tracking
  • Notifications
  • Success
  • Reports Saving
  • Easier navigation
  • Retaining Clients
  • Client improvement
  • ChurnZero
Ive only ever used ChurnZero

Do you think ChurnZero delivers good value for the price?

Not sure

Are you happy with ChurnZero's feature set?

Yes

Did ChurnZero live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ChurnZero go as expected?

I wasn't involved with the implementation phase

Would you buy ChurnZero again?

Yes

ChurnZero is able to help track the clients progress and lets you know each point of the clients account where it can track and watch the client to be able to assist the client better and it shows each individual clients success.

ChurnZero Feature Ratings

10.0
Product usage
10
Help desk / support tickets
10
10.0
NPS surveys
10
Sponsor tracking
10
Customer profiles
10
Automated workflow
10
Internal collaboration
10
Customer health scoring
10
Customer segmentation
10
10.0
Customer health trends
10
Engagement analytics
10
Revenue forecasting
10
Dashboards
10
10.0
Role-based user permissions
10
10.0
API
10
Integration with Salesforce.com
10