Cisco Umbrella is our Protection Shield
Updated February 05, 2024
Cisco Umbrella is our Protection Shield
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Cisco Umbrella
We are using Cisco Umbrella globally for the whole organization and divide policies by departments. It protects our office and remote (roaming) computers against malicious domains. For manufacturing sites, we have a policy to restrict internet access (use allow-only policy). We are trying to use all features of the Cisco Umbrella and connect ThreatGrid and ThreatResponse.
- Protect against Malicious Domains
- Protect against Newly Seen Domains
- Decrypt traffic
- No Cisco-Managed Destination Lists of "Big players" like Microsoft, SalesForce, Amazon
- Reduce the threat landscape by protecting on DNS-layer
We use Roaming Security Module for Cisco AnyConnect. The integration is really straightforward and can apply user-based and group-based policies for endpoints outside the firewall, roaming users, and remote branch offices.
We have integrated Cisco Umbrella with Cisco AMP Threat Grid and Cisco Threat Response. Send logs to the SIEM.
I believe, Cisco Umbrella is the best option on market.
Cisco Umbrella Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
No, we use the regular support. It's because Cisco Umbrella documentation is well structured. No need for Premium support in our case.
All my requests ended up with exceptional support.