ClickUp-A Comprehensive Solution
September 05, 2023

ClickUp-A Comprehensive Solution

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickUp

ClickUp helps manage projects across multiple teams. My team specifically uses it to manage projects that come in based on templated steps or renewals. We love the ability to intake information, generate lists automatically, track time, manage priority and plan workloads for the team.
  • The intake form has been a game changer for us. We love that it creates lists/steps for completion once we have the information needed-all in one place.
  • The time estimates and time tracking really help our team schedule and maximize team efficiency. We can track it for future reference and get the estimates better for next year.
  • The ability to collaborate on everything. Simply put-it's been a game changer to really execute everything we need from one place. There's a lot less chaos when you no longer need 10 tabs to track/log/collaborate. The efficiency has been amazing.
  • The intake form was a little difficult to understand/set up. Once we got the foundation of concepts, we were good but getting started was a little difficult for us.
Our collaboration has improved by being able to keep our conversations on a specific task. When you look at a task, you see the collaboration for that specific project without having to scroll and determine which question is for which product. We can also better track questions where clarification is needed and amend our documentation for better use in the future.
We've significantly reduced the number of apps/websites needed for day-to-day work. Having less steps and fewer tabs open is much more scalable for our team-steps are less frequently missed. It's likely my team's favorite part of ClickUp: no longer needed to remember 10 things, having a single, unified place for everything.
We've used both products before and just prefer the single-source, comprehensive approach from ClickUp. We feel ClickUp is more robust and dynamic which makes it better to handle our ever changing business needs.

Do you think ClickUp delivers good value for the price?

Yes

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ClickUp go as expected?

Yes

Would you buy ClickUp again?

Yes

ClickUp works really well with managing our YOY project work and combining relationship management tasks in once place for collaboration.

ClickUp Feature Ratings

Task Management
9
Resource Management
8
Gantt Charts
8
Scheduling
9
Workflow Automation
9
Team Collaboration
9
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
Not Rated
Document Management
8
Email integration
8
Mobile Access
8
Timesheet Tracking
9
Project & financial reporting
8