ClickUp Powers Communication and Collaboration

We use ClickUp to solve our main problem, which was the need to enhance communication and collaboration across teams, many of which have remote workers on them. We've set up individual Spaces for each team that contain folders, lists, and different views to house all of the team's tasks and docs in one place. Within those, each team uses its own process to manage the workflow; whether that's as a sprint, using the Workload view for resource management, or Gantts or timelines to track deadlines. Every piece of work that each team member needs to complete results in a task or subtask being created with assignees and start/end dates added along with Space-specific custom fields like its priority level, supporting team members who will assist, how many times something's been reviewed, and what filetype the final product needs to be delivered in.

We've been able to use the docs feature for all of our meeting agendas and minutes - since they're all in one place, it saves us the time of having to go and track them down. We can also all create our own action/takeaway items immediately into tasks so that we can get to work right away. This means we no longer run into the problem of forgetting what we were supposed to do in between meetings.

The docs feature is also great for our content creation and for documenting processes, which has saved us a lot of time since notifications from those docs go directly to our ClickUp inboxes too.

The comment feature is handy for reviewing items and the centralized notification system helps us stay on top of things and not lose anything in the shuffle.

We've been able to phase out using email communication with our internal teams since everything is centralized with ClickUp and its Slack integration. This results in less app switching for us and less time spent tracking down something that somebody said regarding a project. Its HubSpot integration has been great for our sales and service teams, too.