Item: ClickUp
Rating: 9
Author: Paula Petroni

Overall Satisfaction with ClickUp

Use Cases and Deployment Scope

As a Project Manager, I run over 5 projects at the same time with different teams, and ClickUp has helped us to keep things smoothly going. We track progress and assigned tasks, and keep everyone informed easily. I've created several templates to optimize ClickUp implementation at our studio, and they prove to be truly useful.

Pros and Cons

Pros

Easy to use lists and hierarchies when handling multiple projects
Task prioritizing and dependency
Several view options that fit different users needs
Easy to use editing such as drag and drop

Cons

Time tracker and its reports are not easy to use nor clear to read
Templates updates are not easy to do
Limits of view using and features for the lower plans
Comment's threads and replays at chat space are hard to follow, they show entangled or not easy to find at a glance

Return on Investment

Internal communication friction reduction.
Projects kick-off time saving using templates.
Faster and on real time updates of project's progress.
Easy-to-share tasks' status and delegation.
Speed on boarding for outsourced collaborators and freelancers.

Collaboration

We improve our collaboration and internal communication. Our team was able to follow several projects simultaneously, with clear information about their upcoming tasks. We can now coordinate all the tasks in one place and have valuable information to make curse-changing decisions when needed. The team has gained autonomy to manage their time and link between members of their or other areas. This has cut down project managing time by a third.

All-in-One Productivity Platform

Yes, we have simplified our productivity processes with ClickUp. Our Project management team is in charge of that. Nevertheless, it wasn't suitable for time tracking. We still use another app for that. Also, for instant messaging we found it entangled, so we keep using another app too. We haven't integrated ClickUp with other apps yet.

Alternatives Considered

Resource Guru, Float, Teams Manager for Microsoft Teams and Trello

At first, all these apps are quite overwhelming. ClickUp's UX is intuitive. It's more robust and offers better customization for different industries, business scales, goals, and user types. The multiple views, the dashboard, sidebar, are key to adapting the app to your needs. The search feature is robust and very useful.

Key Insights

Do you think ClickUp delivers good value for the price?

Not sure

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

Yes

Did implementation of ClickUp go as expected?

Yes

Would you buy ClickUp again?

Yes

Other Software Used

Clockify, Notion, Figma

Likelihood to Recommend

It's a great tool to manage projects giving clear visibility of progress, dependencies, deadlines, etc. Also, you can review the workload by combining multiple lists. I haven't had the chance to try the Workload feature yet As with any tool, it requires a pre-agreement on how to use it and criteria within your team. Consider planning a dedicated onboarding for your team. It's a bit overwhelming at first but has many options to fit different user types. The more you use it, the more benefit you get.

ClickUp Feature Ratings

Comments

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Switching to ClickUp, our best decision