Concur streamlines and improves efficiency across the board
Anonymous | TrustRadius Reviewer
April 27, 2020

Concur streamlines and improves efficiency across the board

Score 9 out of 10
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Overall Satisfaction with Concur Travel and Expense

Concur is used across our entire business and is something we have come to love very much. We are are smaller company of only about 60+ employees but when it comes to finance reports that can still be a big job if you are not using something that can easily track and help organize all those reports.
  • The organization of expense charges is very helpful.
  • The transition from individual to employee reports is seamless.
  • It is very simple to use.
  • Some of the linking between travel rewards programs and Concur is clunky.
  • When your credit card statement doesn't turn over at the end of the month it can be confusing.
  • There has been quite a bit of time saved from our previous method.
  • It is much easier to do a report while on the road than previously.
  • The data is now stored online instead of on servers.
We used to just use a spreadsheet to keep track of expenses and also used it for putting together reports. As you can imagine, this was very clunky and the data was more difficult to track. The process has become way more streamlined and simpler not just for the employees, but also for the finance department as a whole.
Concur has helped us streamline our process for processing expense reports. In addition to streamlining the process, we have been able to to give employees a much smoother and easier method to submit reports and keeping track of charges. The ability to integrate everything into one report has been particularly helpful. Processing employee reimbursement, as well as charges in one arena, has really saved a lot of time.
This is probably one of the biggest improvements we have seen with Concur. The process to submit, review and pay expense reports has become so much smoother and easier to deal with than with our previous software and methods. The experience for our employees has gone from using a spreadsheet to input their reports to an online experience with an app which can be completed from anywhere. It is a HUGE improvement.
For a company of our size (60+) employees it is a must to keep everyone organized. In the past this was done through spreadsheets and would lead to a lot of extra work and confusion at times. Now the process is much smoother and the employees feel much freer to handle it.