It is a genuine remote Control.
October 20, 2022

It is a genuine remote Control.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ConnectWise Automate

We have various computers that manage the state of the oil, and we cannot always or personally monitor them in real-time, in addition to machinery and android devices that depend on our supervision. When we go out to the field, thanks to the program, we can see what is happening in the office, and with its formats and blocking tools, we can safeguard data from any intruder who approaches us at the site or on networks.
  • Good system agility and compatibility with latest generation processors.
  • Fast implementation with agile support ready to face critical problems and help us generate possible solutions.
  • Information and display of errors in real-time make communication very easy for later repair.
  • Fast blocking of networks and access to devices remotely.
  • There are times when it takes time to connect and control, but specifically, one could not say that this is random.
  • Device expansion is complex and expensive, which I imagine is not suitable for small businesses.
  • The initial panel for both PC and droid devices is a bit complex to learn at the beginning of the implementation, but after that, it is quite understandable.
  • Support help is needed initially as I had already commented.
  • The biggest feature is connection stability.
  • Compatibility with a large number of operating systems.
  • The number and seriousness of achievements we have had with them.
  • The data back up is very fast and prevents us from wasting valuable time on files.
  • Profitability, thanks to remote work continuity support, has grown by 8 percent per month, and we expect it to continue to grow.
  • The real ROI could come after the recovery of investment from 2023.

Do you think ConnectWise Automate delivers good value for the price?

Yes

Are you happy with ConnectWise Automate's feature set?

Yes

Did ConnectWise Automate live up to sales and marketing promises?

Yes

Did implementation of ConnectWise Automate go as expected?

Yes

Would you buy ConnectWise Automate again?

Yes

I recommend it to all IT colleagues; regardless of the size of the PCs with which you work most of the time, the application allows connection stability between computers that make it possible to continue working or taking care of the infrastructure from afar.

ConnectWise Automate Feature Ratings

Remote monitoring
7
Network device monitoring
7
Patch Management
7
Policy-based automation
9