Flexible, Fully Featured and Fast
May 31, 2017
Flexible, Fully Featured and Fast
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with ConnectWise Control
ConnectWise Control is being used across our organisation as an alternative to having staff connect their home machines to our network via VPN. Our IT dept also uses it for end user support and remote administration.
- Lets multiple users connect concurrently to their individual machines.
- Highly customisable/configurable to your company's needs.
- Admins can access all machines or end users can be restricted to access only their machine.
- Linux version tends to hog resources and open multiple instances.
- Mac version lacks some of the functionality of Windows but this has improved a lot recently (e.g. screen blanking now works).
- Mac versions can sometimes fail to connect yet the screen on the host machine goes blank.
- Software cost for 100 users was very competative
- Positive impact on business continuity and security
We looked at Gotomypc, Logmein, Teamviewer etc., but were really surprised at the features and ease of use of ScreenConnect. We selected ConnectWise because of its flexibility and price. We also liked the 2FA.