Overall Satisfaction with ConnectWise Control (formerly ScreenConnect)
ConnectWise is being used exclusively in our IT department. It is especially helpful for our remote users who work from home or hotels.
- Stable connection
- Great features like scripting
- Able to block user input
- The new GUI can be challenging
- Most of the new features are easy to miss if you don't keep up with the updates
- Most of these features may be too much
- Great remote support for multiple users
- Great stability when using more than one screen
- Reasonable cost of software
It's cheaper overall than some software because of the charge per computer.