Cost Effective Alternative to Teamviewer
January 10, 2019
Cost Effective Alternative to Teamviewer
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with ConnectWise Control (formerly ScreenConnect)
ConnectWise Control is used by our service department to help problem solve and identify issues remotely before sending a technician onsite. This helps us provide better, faster service and avoid unnecessary travel and call-outs.
- It is a cheaper alternative to TeamViewer.
- It is OS agnostic and free for our customers.
- It is easy to setup and use for both ourselves and our customers.
- The automatic resizing of screens could be better when the other side has a dual screen setup.
- It has reduced needless call-outs by allowing us to more accurately identify problems and their causes before assigning technicians to do a site visit.
- It has a lower subscription cost than TeamViewer.
ConnectWise Control provides a competitive product for a smaller subscription cost.