ConnectWise Control Review
June 14, 2019

ConnectWise Control Review

Randal Jorgensen | TrustRadius Reviewer
Score 9 out of 10
Vetted Review

Overall Satisfaction with ConnectWise Control (formerly ScreenConnect)

I use ConnectWise Control to connect to my client servers and PCs to assist with remote system and network management. ConnectWise Control allows me to connect remotely to these systems, with good performance at a reasonable price. Previous applications that I used (e.g. LogMeIn) continued to increase greatly in price to the point where they were uneconomical.
  • Quick connection to remote PCs and Servers
  • Easy to Use interface
  • Ability to set up users with access to specific PCs
  • Set up of users to restrict them to specific PCs could be a little easier
  • ConnectWise Control has saved me over $1000 annually vs. LogMeIn.
  • Fast connection time saves time and money for both myself and my clients.
  • I can allow certain clients to have remote access to specific PCs and recoup some of the cost of the product.
ConnectWise Control is much cheaper for unattended access than LogMeIn Central, and allows access to multiple users. I still use RescueAssist as well as it is cost-effective for ad-hoc sessions.
ConnectWise Control is well suited to unattended access to PCs. I only use the Unattended access version. It would be nice to have ad-hoc control and a greater number of users, but the price becomes prohibitive.

ConnectWise ScreenConnect Feature Ratings

Screen sharing
9
File transfer
9
Instant message
9
Secure remote access with Smart Card authentication
Not Rated
Access to sleeping/powered-off computers
Not Rated
Over-the-Internet remote session
9
Initiate remote control from mobile
9
Remote management of servers & workstations
9
Remote Active Directory® management
9
Centralized management dashboard
Not Rated
Session record
Not Rated
Annotations
Not Rated
Monitoring and Alerts
Not Rated
Multi-platform remote control
9