Overall Satisfaction with Cornerstone OnDemand
We use the CSOD (Cornerstone on Demand) LMS (Learning Management System) for all our Learners in the USA & the UK. We use CSOD to let people register for instructor-led training; launch eLearning; track Learner's course completions; automatically display Learners certificate of completions on their LinkedIn profiles, and integrate their completion information with Micron (a system that tracks people's compliance with their certification/designation requirements).
- It works well on laptops.
- People can generally find the classes they need using the search bar.
- The administrative function is clunky and not the most user-friendly. Entering a course description seems to require knowledge of HTML and takes a long time.
- It's not the most user-friendly interface. (To be fair, we're using the old module and are in the process of switching to the new Learner Center home-page).
- When people receive class information, they receive an Outlook invitation. When class details change, it would be really helpful to have a way to automatically update the Learner's Outlook invitation with the new information.
- It would be nice if CSOD were more proactive about providing guidance on how to use their tool.
- IT would be incredibly valuable for CSOD to conduct formal usability studies on CSOD. It's not intuitive to Learners.
- For some reason, the mobile version of CSOD doesn't let us display all our classes. It would be great to have a fully functioning mobile version.
- It would be helpful if we could have multiple people get notified when a Learner registers for training because we have dual reporting (e.g. the Learner's manager AND his/her Engagement Manager). Both people need to know the Learner's schedule.
- It's ok for the basic functionality of an LMS (registering, launching & basic tracking).
SuccessFactors was one of the worst interfaces I've experienced. CSOD is more user-friendly for the learners.