Cvent is a encompass platform for event management
July 22, 2020

Cvent is a encompass platform for event management

James Rose | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cvent Event Management

At the University of Michigan we have several schools, colleges, and units who have taken advantage of Cvent Event Management. All roles, groups, and training is owned by our team at account level, however once any SCU has gone through our onboard training we let them build, launch, and take charge of their own events.

Pros

  • Secure online credit card event registation
  • Reporting
  • Attendee organization

Cons

  • Minor adjustments in reporting. Some reports should have more access to fields
  • We are able to get direct cost and indirect expenses and correlate those to direct revenue or attributed revenue.
Cvent has the best platform from a user experience on the client facing side to the back-end user interface. Cvent has great integrations with other platforms such as Cisco's Webex, Zoom, and most importantly merchant accounts. But, what helps Cvent stand out the most to all other platforms is their commitment to improving their product. Cvent has a great product road map and has been keeping to their deadlines.
Spot on!

Either via chat on the support site or direct phone call with support, Cvent is committed to give the best customer service available. With the addition of Cvent Community last year that has become a great resource for knowledge.

Do you think Cvent Event Management delivers good value for the price?

Yes

Are you happy with Cvent Event Management's feature set?

Yes

Did Cvent Event Management live up to sales and marketing promises?

Yes

Did implementation of Cvent Event Management go as expected?

Yes

Would you buy Cvent Event Management again?

Yes

Our events range from 25 to over a thousand attendees. No matter the size we have exact numbers of registrants, attendees, guest, and no shows. With Cvent Event Management and OnArrival Onsite Solution, we can create a great attendee check-in experience and able to survey mood of the event with onsite surveys or having a staff able to engage to specific donor.

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