Item: Cvent Event Management
Rating: 10
Author: Julia Hoyle

Use Cases and Deployment Scope

We use Cvent Event Management to manage our events and membership database. We use Cvent for event set-up, registration, speaker management, sponsor and exhibitor
interaction, attendee engagement, and feedback afterward. Cvent
has streamlined our processes, allowing a small staff to concentrate on other activities related to our conferences and providing a better experience for our attendees.

Pros and Cons

Event Website
Attendee Registration
Attendee Engagement
Event Feedback

Abstract Management
Contact Database

Return on Investment

Registration open 7 days longer
Reduced costs from printing program, announcements, etc
40% response rate on feedback surveys
Less time spent on compiling reports

Alternatives Considered

NetForum by Community Brands

The top reason I prefer Cvent Event Management over NetForum is the customer support. Our Account Manager and Customer Support Staff are in constant communication with us. They anticipate our needs and help us find the solutions. If we don't feel confident in a product, they loop in a specialist to provide training.

Key Insights

Do you think Cvent Event Management delivers good value for the price?

Yes

Are you happy with Cvent Event Management's feature set?

Yes

Did Cvent Event Management live up to sales and marketing promises?

Yes

Did implementation of Cvent Event Management go as expected?

Yes

Would you buy Cvent Event Management again?

Yes

Other Software Used

SurveyMonkey, Microsoft SharePoint, Canva, Otter.ai

Likelihood to Recommend

Cvent Event Management has streamlined our processes, allowing a
small staff to manage our events effortlessly. From event set-up through
feedback, the software integrates all elements, reducing duplication of effort.
Our contact database tracks our membership, allowing us to charge the
appropriate registration cost and send event emails based on registration type.
Using the Attendee Hub App, we have eliminated the paper program and
communicate instantaneously with our attendees. Printing the badges onsite has
allowed us to keep registration open longer and gain more attendees.

Cvent Event Management is the best event management software!

Overall Satisfaction with Cvent Event Management