Good, solid software with few bugs.
March 29, 2023

Good, solid software with few bugs.

Scott WIlson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with D&B Finance Analytics

We use D&B as a first review for extending commercial credit to the construction trade, and to other companies needing our materials or labor. Generally, I have very swift fulfillment of our credit review needs, and reliable information on the customer's creditworthiness in a very short time.

Pros

  • Swiftly provides credit information
  • Detailed reports help determine marginal cases
  • Easy to locate potential alternative companies

Cons

  • I am logged off only minutes after getting on; used to be over an hour.
  • Two screens to log on each time is unnecessary.
  • I can't locate the investigation link we used previously.
  • It gives us confidence in extending credit, which lowers our DSO overall.
We used Eperian BusinessIQ reports for a couple of years in the department. They were a back-up for D&B, and especially useful in Canada, giving more robust results than D&B. The company decided to move exclusively to D&B in early 2020, and it has been sufficient for our needs, including Canada. We also use it in our international territories as well.
Customer service has been responsive. I've primarily needed it for updates on the occasions when D&B is offline. We get fairly quick answers on outages, and are usually back in operation within two hours. Since D&B is critical to our credit risk management and evaluation of new and existing customers, this is very appreciated.

Do you think D&B Finance Analytics delivers good value for the price?

Yes

Are you happy with D&B Finance Analytics's feature set?

Yes

Did D&B Finance Analytics live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of D&B Finance Analytics go as expected?

I wasn't involved with the implementation phase

Would you buy D&B Finance Analytics again?

Yes

Very useful for getting a snapshot of current credit information for most businesses. A little slow in making updates to addresses, changes in legal status (e.g., bankruptcy), but overall a good value.

Using D&B Finance Analytics

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • D&B Lookup
  • D&B Alerts
  • Business reports
  • Investigation of new/small customers
It's very good, but takes some getting used to the differences between this version and the previous version. I don't like the fact that I can no longer hit Enter when looking up a company and have it start the report immediately. Also, I used to enter the two-letter abbreviation for the states and bring it right up; with the new platform, that doesn't seem to be an option, and is a little frustrating because I have to search out the right button, instead of just gong on.

Comments

More Reviews of D&B Finance Analytics

  1. Home
  2. Financial Risk Management Software
  3. D&B Finance Analytics Reviews
  4. User Review of D&B Finance Analytics