Souped up Remote Management Tool
July 08, 2015
Souped up Remote Management Tool
Score 9 out of 10
Vetted Review
Verified User
Software Version
Ver. 11
Modules Used
- Mini Remote Control
Overall Satisfaction with DameWare Remote Support
We use DameWare's WOL and Mini Remote Control to effectively manage our systems and support our remote users. It saves us substantial travel time and drastically reduces the number of SLA breaches. We are able to get our users up and running faster than ever.
- Wake on Lan (WOL) Support
- Unattended Remote Access for After hours maintenance
- Remote Access
- Remote Training and Troubleshooting
- Would be nice if DameWare had a web API that our users could use to initiate a session from their home computers
- Better Display Resolution Support
- Multiple DM Sessions without having to open multiple instances of Dameware Mini Remote.
- Cost saving in downtime
- Cost saving in transportation time and costs
Management of clients was a big selling point and past experience using other clients vs. DameWare.