Cheap scheduling app, both price & quality
October 08, 2021

Cheap scheduling app, both price & quality

Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Overall Satisfaction with Deputy

Deputy is used to schedule our weekly employees.
  • Reminds employees of shift start time/reminder to clock out.
  • Needs to be easier to drag a set schedule through multiple weeks and easier to make small adjustments when necessary.
  • Needs a phone number to call to chat through issues. Every time I've used the online chat, I've solved my own problem before they could help me.
  • Needs to have better control permissions for staff; i.e. the option to turn off adjusting their clock in or out time.
  • Could be more straightforward when it comes to switching shifts for employees.
  • Should be easier to set up employee profiles and their 'work zones.'
  • It has not improved anything, other than letting our staff know what their schedule is.
In my opinion, Deputy is the cheapest version of scheduling apps both in price and quality. The one reason we have not switched yet, but we are looking to.

Do you think Deputy delivers good value for the price?

No

Are you happy with Deputy's feature set?

No

Did Deputy live up to sales and marketing promises?

No

Did implementation of Deputy go as expected?

I wasn't involved with the implementation phase

Would you buy Deputy again?

No

In my opinion, there is so much room for improvement!
Was not personally involved in implementation. However, implementing new staff could be more seamless than it currently is.
In my opinion, Deputy is for cheap businesses.