Overall Satisfaction with Dialpad Talk
We use Dialpad as a contact list and dialer and to keep track of text messages.
- As a dialer, it manages all parts of the call including multi-party calls.
- The program provides a pretty decent transcription of all calls that can be saved internally or externally (cloud) for future reference. The transcription seems to learn words as it is used more often (fewer mistakes)
- The transcription allows me to follow more closely the conversation as I have some difficulty hearing speech over the phone.
- I currently have not had any issues come up that I think could be improved.
- Open mic for hand's free and shoulder free operation
- Transcription for record keeping
- Intuitive functionality
- The only negative impact is that management has the ability to see all the calls including the time and length of the call. This has been limiting to my use of the product
- Positive is the ability to multi-function while making calls
Do you think Dialpad Ai Voice delivers good value for the price?
Yes
Are you happy with Dialpad Ai Voice's feature set?
Yes
Did Dialpad Ai Voice live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Dialpad Ai Voice go as expected?
I wasn't involved with the implementation phase
Would you buy Dialpad Ai Voice again?
Yes