Diligent Review
May 10, 2023

Diligent Review

Marco Alonso | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Diligent Boards

The use of the Diligent platform within the organization is primarily to display and pre-report, through a summary of key financial performance results and other relevant strategic topics, to board members, few days previously to quarterly earnings meetings.
It also serves as a repository of official historical documents associated with these meetings that can be consulted by interested parties at any time.

Pros

  • Reports control
  • Dissemination of strategic information
  • Historical information repository

Cons

  • Slight complexity of use
  • It would be nice to have a more user-friendly and intuitive interface
  • Make it easier to manage permissions for users and information consultants
  • Platform for reporting and displaying relevant information to board members
  • Repository of historical information
  • to make board meetings more efficient
As mentioned above, the help and support service is top notch. They always attend in time and form the doubts or requirements requested, always with the best attitude.
Not having the need to share highly sensitive and strategic information via e-mail or other "public" communication tool, always helps to preserve the security of company information.

Do you think Diligent Boards delivers good value for the price?

Yes

Are you happy with Diligent Boards's feature set?

Yes

Did Diligent Boards live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Diligent Boards go as expected?

Yes

Would you buy Diligent Boards again?

Yes

The current general use of the platform at Axtel (as a consultation tool for BOD members and as a repository of official historical documents) fully satisfies and covers the needs of its users. Its use and operation is relatively simple, although there are aspects that could be improved, such as having a more intuitive and user-friendly interface.
Likewise, the support and help service so far has been excellent, they always attend us in a timely manner, with a very good attitude helping us to solve our doubts.

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