Pretty good but has some improvements that could be helpful.
December 27, 2023

Pretty good but has some improvements that could be helpful.

Alece Montez | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dropbox

We use dropbox to store and share files that we need more security on. It's helpful for our company as we have people located all over the world on our board and across the U.S. for our grantmaking work. Dropbox gives a place where we can store and send folders of materials and not have to worry about zip files, files being too large, and can lock down access to our documents.
  • We store board meeting files from the agenda prep, final agenda, resolutions, meeting minutes, actions, and more and can send the entire folder to our board for ease of finding and referencing.
  • I use dropbox to store all of our accounting and financial data that can then be used by auditors at the end of the year.
  • I appreciate the search function in dropbox so I can locate files that may not have been saved in the best location for later retrieval.
  • Changing the name of files directly in dropbox would be useful. I've found spelling errors or new naming conventions don't happen easily when you need to download and resave with a new name or the file link is broken.
  • Searching for batch documents with the similar name in them to copy and save would be helpful, i.e. board resolutions. Maybe there's a way to do this and it's user error in not knowing how. I can search for the files but I need to move them all at once to a new location.
  • We don't have any hard numbers but this is the site where we store all of our more business related files with higher security and authorization.
Google is better when it comes to simultaneous collaborative work on documents. The version history in Google is also really helpful. I'd love to be able to upload directly to dropbox from our working documents in Google.

Do you think Dropbox delivers good value for the price?

Yes

Are you happy with Dropbox's feature set?

No

Did Dropbox live up to sales and marketing promises?

Yes

Did implementation of Dropbox go as expected?

Yes

Would you buy Dropbox again?

Yes

Dropbox is suitable for sharing final documents. It's less suitable for collectively working on shared documents. It'd also be helpful to upload a document from Google Drive rather than having to download to word or pdf. Perhaps there's a way to do this and it's user error; but would love some how-to info if so.

Dropbox Feature Ratings

Versioning
10
Video files
10
Audio files
10
Document collaboration
2
Access control
10
File search
10
Device sync
10
User and role management
9
File organization
6
Device management
8
Performance
10
Reliability
10
Storage Reports
10