Dropbox, the most important tool we use every day.
December 29, 2023

Dropbox, the most important tool we use every day.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dropbox

Dropbox is a critical tool in the every day workflow of my business. We securely share files with all the employees and that allows us to collaborate in a very efficient manner. We can also share files with customers, or vendors. We really enjoy using features such as file request. This allows us to collect information from third parties in a secure manner and have it delivered straight to our Dropbox.
  • Secure Backup
  • Collaboration in teams
  • Control of shared digital assets with external parties
  • Integration with Hello Sign was a bit clunky
  • Desktop app has had a few bugs recently
  • Backup options when plugging in new devices can be a bit annoying.
  • It has cut down on people asking for files
  • improved productivity
  • protection against things like ransomware attacks
Even though Google Drive is a solid contender specially if you already use Google Apps for Business, Dropbox still performs better with its native app. It syncs quicker and has better features that Google Drive does not currently offer. Something we use quite a bit is the feature to request files from customers securely with a link.

Do you think Dropbox delivers good value for the price?

Yes

Are you happy with Dropbox's feature set?

Yes

Did Dropbox live up to sales and marketing promises?

Yes

Did implementation of Dropbox go as expected?

Yes

Would you buy Dropbox again?

Yes

Dropbox is well suited for teams on the go and in companies where you dont want to manage internal network storage. This allows you to minimize the amount of resources you need to dedicate from your IT team when it comes to securely storing files. Some businesses with very strict document handling procedures might need to opt in for a more custom solution that is built in house for legal or other reasons.

Dropbox Feature Ratings

Versioning
10
Video files
10
Audio files
10
Document collaboration
10
Access control
10
File search
8
Device sync
9
User and role management
10
File organization
10
Device management
8
Performance
8
Reliability
10
Storage Reports
10