InSync is a star performer in End user-data protection and managing
Anonymous | TrustRadius Reviewer
Updated December 24, 2019

InSync is a star performer in End user-data protection and managing

Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Druva inSync

We are using inSync to backup out of lab workstations which are Windows, Mac, and Android systems.
  • It supports all the platforms including mobile devices and workstations
  • Easy to set up and highly secure stored data
  • Data is stored in AWS cloud so it is easily scalable and easily restorable
  • Browsing the schedule of the plan is complicated, it can be simplified.
  • Reporting can be simplified and extended to more than 30 days as this might be required for auditing purposes.
  • No option to remote troubleshooting, we have to access the system to troubleshoot.
  • Capital expenditure and operation expenditure came down.
  • Manual management of devices and end-user data is not required as it is AD integrated.
  • We have clear visibility of the users and associated devices.
We are using it for O365 which is backing up our user's mailboxes. As it is user associated we don't have to worry about restoring point availability like Exchange Mailbox Restore where we have to browse and find the mailbox.
We have not found any of the non-complaint as of now.
Previously, we had to manage end-user data manually and it was hectic, time-consuming, and not secured.
Now, we don't have to worry much as inSync allows us to reduce this.
We have used Veeam Agent for Windows, Linux. Also, Evault and Carbonite Endpoint. Managing and configuring the systems and end-user data here is difficult as it does not support cloud data like O365, Box, etc. Also, it does not support Android and iOS.
As Druva providing the training videos for free we can learn how to set up the Druva inSync easily. It is very easy and simple to set up the backup.

Do you think Druva inSync delivers good value for the price?

Yes

Are you happy with Druva inSync's feature set?

Yes

Did Druva inSync live up to sales and marketing promises?

Yes

Did implementation of Druva inSync go as expected?

Yes

Would you buy Druva inSync again?

Yes

InSync is well suited if you want to backup your employee's laptops or desktops and their mobile devices including tablet computers and any end-user data. This also helps to take the backup of cloud applications like Google Drive, Box, or a cloud mailbox like O365. It is not suitable if you are looking to back up the virtual or hypervisor this will not support.

Using Druva inSync

199 - We are an IT service provider and we help our customers to set up the infrastructure, manage and protect their infra and data.
6 - People who understand the concept of backup and know the OS level understanding to troubleshoot the issue.
Should have an understanding of the critical of data.
  • Backing up mobile devices
  • Protecting O365
  • Integrating with AD to auto add and delete of user devices
  • Integrate with G-suit and Salesforce
Druva is the only tool has vast options to protect all kind of end user data. InSync setup is not only easy to set which also manage. Cost effective as compared to other data protection applications. as they are already in AWS cloud it is not burning our pocket incase of increase in data size or device size. Best support from the technical team

Evaluating Druva inSync and Competitors

Yes - We replaced Veeam Backup and Replication and Barracuda. They are not simple and cost-effective as Druva.
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Existing Relationship with the Vendor
  • Analyst Reports
It is very important to have multiple features in the application which avoids going for different product for different data. Druva will eliminate having multiple products. previously we are using veeam and barracuda for physical systems and we are not protecting mobile data or cloud application data like o365. now we do not worry about this
I will include the features which I am looking for or which we are lacking in present situation and we will decide based on this.

Druva inSync Implementation

Change management was a major issue with the implementation - Our Customer is very specific about the changes made as data is very precious and part of the compliance.

Druva inSync Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
I have not faced any situation like this.
Support is well trained and knowlegeable on the product and features.

Using Druva inSync

ProsCons
Like to use
Relatively simple
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
Difficult to use
  • Gsuit
  • Android
  • O365
  • AD integrated auto addition of users
Again InSYnc has all the required features to protect the user data and cloud data.