Item: Druva Security Cloud
Rating: 9
Author: Verified User

Overall Satisfaction with Druva inSync

Use Cases and Deployment Scope

We use Druva inSync as the endpoint backup solution for every active user in our company. Druva inSync is simple to use and offers reasonably good performance across the USA.

Pros and Cons

Pros

Once the first normal backup completes, the incremental backup usually completes very quickly.
Centralized management that comes with flexible admin rights assignment. This helps me delegate data backup management to my 8 offices in the USA.
Good data legal hold features

Cons

Druva inSync can automate new user creation to have a legal hold to save the customer's manual configuration time.
Druva inSync could improve its English grammar: For example, new inSync Client upgrade message on the inSync console mentioned a new version 6.7.1 will be "Released on : 19-Sep-2020" on Sep 18 2020.

Return on Investment

We just migrated to Druva inSync cloud this year and the immediate benefit is we lowered the bandwidth consumption in our office as the users can backup the data at their homes securely.
Negative impact: we must pay to keep the data of terminated employees and based on our calculation, keeping inactive user data on inSync cloud is not cheap.

Alternatives Considered

Symantec, Commvault, Dropbox, and Carbonite

I wished we learned more about the challenges of the implementation. It was not easy as my company offices had to close during COVID-19. The installation of the client in many cases will still require a one-on-one support session. There were other issues. For example, the alert messages' timestamps were also confusing to the point that we had to ask our customer success manager to explain. I think it would be good for inSync to create a video training library.

Key Insights

Do you think Druva Security Cloud delivers good value for the price?

Yes

Are you happy with Druva Security Cloud's feature set?

Yes

Did Druva Security Cloud live up to sales and marketing promises?

Did implementation of Druva Security Cloud go as expected?

Would you buy Druva Security Cloud again?

Yes

Other Software Used

Forescout CounterACT, CyberArk Privileged Account Security, Microsoft 365 (formerly Office 365), Zoom Phone, Zoom

Likelihood to Recommend

InSync is good for an organization that wants an economic SaaS solution at multiple offices.

It may be less appropriate because it may require a lot of effort to implement at the beginning. You must allocate considerable resources to onboard your users.

COVID-19 Changes

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Druva inSync Review