1. Home
  2. Observability Tools
  3. Dynatrace Reviews
  4. User Review of Dynatrace
Journey with Dynatrace as a new customer
February 06, 2020

Journey with Dynatrace as a new customer

Mostofa Kamal Ahmed | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dynatrace

Dynatrace is being implemented in our company as a comprehensive system monitoring for both cloud-based and on-prem applications. It is currently planned to be used by IT only. We have many system monitoring tools, however, during a production issue, we had challenges to identify the root causes. We were looking for a system monitoring tool that can provide us the capability of integrated monitoring and give us the ability to deep drive into issues. Dynatrace offered us this capability. We are still new to determine all capabilities Dynatrace offered. So far, we are seeing promising capabilities of Dynatrace to serve our business needs.
  • Integrated monitoring
  • Root cause analysis
  • Provide detail of integration with other monitoring tools
  • Provide session replay capability for mobile devices
  • Our online customer satisfaction will improve.
  • System downtime will be reduced.
We used different monitoring tools like Alersite, CA Wily, Splunk. Each of the tools is specialized in different areas of monitoring. None of them provides integrated monitoring that Dynatrace provided. This was the main driving force to select Dynatrace for our to be monitoring tool.
As part of our implementation process, Dynatrace provided us on-site training which was very helpful. The course content was very extensive and the instructor was very knowledgeable. Dynatrace also provides 24/7 live chat which gave us the necessary confidence to use Dynatrace as our primary monitoring tool.

Do you think Dynatrace delivers good value for the price?

Yes

Are you happy with Dynatrace's feature set?

Yes

Did Dynatrace live up to sales and marketing promises?

Yes

Did implementation of Dynatrace go as expected?

Yes

Would you buy Dynatrace again?

Yes

Dynatrace is very effective in root cause analysis. You will be able to identify the root cause of the issue more quickly and efficiently. This tool also will give you better ability to take proactive measures. The end to end monitoring capability of Dynatrace is really amazing. The future plan of Dynatrace is also promising. It is well-suited with new technologies.

Dynatrace Feature Ratings