Very intuitive and efficient, a must-have tool for social media editors
Updated March 10, 2023

Very intuitive and efficient, a must-have tool for social media editors

François Pottier | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Echobox, being a pure player, we do rely a lot on our presence on social media. This is definitely at the core of our strategy as a company. Echobox made our social media editors’ lives much easier. It is an intuitive, very useful and quick-to-learn tool. We use to spend so much time posting on the different platforms individually. With Echobox, having all of our accounts on one tool has been a substantial time saver. The feature that sold us on going with Echobox is the time-slot one, adding a score above the posts, suggesting if that is relevant at that time, and letting the algorithm post at the most suitable time.


  • The AI-based algorithm, with the time-slot feature
  • Resharing old contents that match trending topics
  • The time-saving workflow
  • The social media analytics


  • Instagram Reels and TikTok integrations (coming soon!)
  • Cross-posting on multiple platforms or accounts
  • The time-slot feature
  • The analytics
  • It helped us achieve the traffic goals we aimed
  • It made our social media editors' life much easier

Do you think Echobox Social delivers good value for the price?


Are you happy with Echobox Social's feature set?


Did Echobox Social live up to sales and marketing promises?


Did implementation of Echobox Social go as expected?


Would you buy Echobox Social again?


We share multiple stories and podcast episodes every day, and Echobox allow us to post them on different platforms or accounts very easily, and at the most meaningful time.
We also reshare every day some old stories from our archives, which drive sometimes a lot of traffic thanks to the time-slot feature.

Using Echobox

5 - It goes from social media editors to journalists and editors in chief.
1 - I'm the person supporting Echobox as CTO, only if one of the accounts get disconnected.
  • Sharing our daily new contents
  • Sharing old contents at the most meaningful time
  • Social media analytics
  • Just the fact to have all our accounts in one place is a relieving and time saving thing
  • We might want to try their newsletter solution in the coming months
Echobox helped us reach our traffic goals in the last years thanks to the AI-driven algorithm, and helped us greatly improve our workflow, so that we don't have to switch from platform to platform all day long.

Evaluating Echobox and Competitors

Yes - It replaced Grum for our Instagram accounts when Grum closed its doors.
  • Product Features
  • Product Usability
  • Product Reputation
Being able to choose what time would the best to post every new or old content we have is a key feature when you work in an online media.
If we were a bigger company with more people working on this matter, we would try much more solutions to have a better overview.

Echobox Implementation

You just have to keep in mind that it can take a day or two to have the set up of an account all done.
Yes - 
  • Secure all our accounts with 2FA
  • Connect all the accounts in Echobox
  • Wait for Echobox to finish the configuration
  • Make Instagram accept the connections from various locations

Echobox Support

We have a direct contact with a French-speaking employee at Echobox, and we have very fast answers when we face an issue or have a generic question.
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
We did not, and I'm not sure it's an option.
Yes - Instagram accounts get sometimes disconnected, but the issue is on Instagram side.
I don't think there was such thing as exceptional support if there's not an exceptional issue.

Using Echobox

Some of the features (like the time slot) need to be monitored, but over all it's very straightforward.
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Quick to learn
Feel confident using
  • Schedule a post at the best time possible
  • Cross-posting through different platforms or accounts
  • None that I can think of


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