Solid email marketing tool worth considering for any team
March 20, 2017

Solid email marketing tool worth considering for any team

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Emma

Our marketing department used Emma for general newsletter and one off emails to relatively cold customer segments. The campaigns didn't have much support from our engineering team, so the goal of using Emma was to offer a non-technical email program to our marketing team. Our goal was mainly to drive leads for our sales team by sending additional information about our products to users who had opted in to receive emails from our company.
  • Sends basic newsletter and scheduled email campaigns
  • Easy email editing
  • Easy client list imports
  • At the time we used Emma, at least, the Salesforce integration was a bit complex.
  • Emma was a fine program for sending general marketing emails to engage and warm up prospects.
We chose Emma in addition to Sendgrid to protect the integrity of our transactional email deliverability. Emma's delivery rates were good. We later found MailChimp a bit cheaper and easier to work with in our specific use case but I still think it's worth testing Emma if you're looking for an email marketing program.
In general, it's one of several popular email clients that's worth reviewing for any marketing uses (SendGrid and MailChimp being two other obvious ones). For us, the small scales of our campaigns meant MailChimp was a bit more economical and we found it a bit easier to use at the time. Emma seems to have recently improved its drip email features as well, so it's quite possibly just as good or better than MailChimp at this point.

Emma by Marigold Feature Ratings

WYSIWYG email editor
7
Dynamic content
8
Ability to test dynamic content
8
A/B testing
7
Mobile optimization
6
Email deliverability reporting
9
List management
9
Triggered drip sequences
9
Dashboards
8
Standard reports
8
Custom reports
Not Rated