user experience
July 21, 2023
user experience
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Everstage
easy to use and easy to understand. helps in understanding both individual and team performances . helps our in identifying the strengths, weakness and scope for improvements and helps in improving the better performances. Gives a clear cut clarity on the problematic areas and also gives a clear idea on how to improve the same
- helps to identify %
- Helps to identify refunds
- nothin as such
- all positive impacts
i have not used any other apps as such .. only we were using Salesforce for checking all the refunds and performance evaluation; but recently we started using Everstage and finding it very much easy to use and understand hence have started implementing in day to day activities for monitoring and evaluating and improving the performance
Do you think Everstage delivers good value for the price?
Yes
Are you happy with Everstage's feature set?
Yes
Did Everstage live up to sales and marketing promises?
Yes
Did implementation of Everstage go as expected?
Yes
Would you buy Everstage again?
Yes
Everstage Feature Ratings
Using Everstage
- percentage tracking
- refund tracking
- performance management
- refund tracking
- performance management
- performance tracking
- for further refund improvement
- for further performance improvement
- for further performance management
Evaluating Everstage and Competitors
- Ease of Use
Everstage Implementation
- Implemented in-house
Change management was a major issue with the implementation
- performance tracking
- performance management
- refund tracking
Everstage Support
| Pros | Cons |
|---|---|
Quick Resolution Knowledgeable team Kept well informed Immediate help available Support cares about my success | Poor followup Problems left unsolved Escalation required Need to explain problems multiple times Slow Initial Response |
Using Everstage
| Pros | Cons |
|---|---|
Like to use Easy to use Well integrated Quick to learn Feel confident using | Unnecessarily complex Requires technical support Inconsistent Cumbersome Lots to learn |
- performance management
- refund tracking
- performance tracking
- performance tracking
- performance management
- refund tracking
Yes, but I don't use it