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EZ Texting in Educational Setting
April 01, 2024

EZ Texting in Educational Setting

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with EZ Texting

Using EZ Texting to provide Motivational Monday quotes and reminders to upcoming deadlines
  • The AI Generated texts that allow different voices (passionate, playful, business, etc)
  • The opt in options for those we wish to communicate. The process is simple and it allows our students to decide to keep receiving the information or not.
  • Track the messages, and allows those of us to see which numbers bounced or did not receive.
  • I like the ability to create different lists, however, the ease of creating a second list with the same numbers appears to be challenging.
  • Customer service was a challenge, as the multiple times I called to discuss messages being delivered the response was "It is the provider, nothing we can do about that.."
  • In our case the students are responding well to the use of the text and we have seen an increase in engagement for activities and promotion of events.
There are some things that can be improved due to the original intent is for large business contacts. I am currently using this platform to communicate with students, and thus the interface while simple, does not have the creativity to build and enhance communication for the educational setting.
We use the AI compose to help enhance the motivational quotes we send on Mondays. Every week the message is a simple quote, but with the use of the AI compose, we are able to enhance the emotional quota and bring the quote to life. The students and the leaders appreciate the message, and the engagement of the students has increased significantly.

Do you think EZ Texting delivers good value for the price?

Not sure

Are you happy with EZ Texting's feature set?

Yes

Did EZ Texting live up to sales and marketing promises?

Yes

Did implementation of EZ Texting go as expected?

Yes

Would you buy EZ Texting again?

Yes

Well-Suited: Reminders and promotion work very well, and the ability to craft the text to the specific audience and make the message clear is fantastic. However, to add the emoji, it appears that you have to utilize the AI version to get the colorful texting to come through.