A Force to be reckoned with
January 18, 2023

A Force to be reckoned with

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Force Management

We did a company-wide Force Management training with their Command of the Message program. It was a very rich program that was well organized and personalized to our company's value proposition. They had an easy to follow guide that hosted the materials, highlighted what take home exercises we needed to complete, as well as reinforcement training. The whole training was centered on how to provide value and connect our product's services directly to the prospective client's use cases and business pain, in a way that ties directly to the outcomes they're looking to achieve with employee collaboration.
  • Discovery question flow
  • Describing value drivers
  • organized SFDC implemented workflows directly after
  • Some of the MEDPICC tenets didn't apply to all business segments
  • The reinforcement training should still be offered as a refresher - 1, 2 years later
  • A lot of the principles were focused on Enterprise, so we had to modify for smaller accounts
  • The Mantra
  • TED questions
  • Value Drivers
  • Speaking the prospective client's language to vet out ICPs faster
  • Telling more customer stories with similar use cases
  • We now have a cohesive company-wide language to qualify deals
Sandler Training was also super valuable, but I enjoyed how Force Management COTM program is so highly personalized. Sandler has really great strategies for business conversations, but wasn't as specific to our company's offering and language. I think Force Management also does a great job at reinforcing the lessons and gave more interactive exercises to practice with.

Do you think Force Management delivers good value for the price?

Not sure

Are you happy with Force Management's feature set?


Did Force Management live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Force Management go as expected?

I wasn't involved with the implementation phase

Would you buy Force Management again?


I loved incorporating and practicing "the mantra" in my presentations and business meetings. The discovery flow is really intelligent as well because you first get a sense of where the team currently stands with their business challenges, then are able to speak to your product later. The whole idea of mapping specific services to a company's issues, using their own language and metrics, is really paramount to build rapport and see if it's possible to solve their business problems.