Know what you are buying first

Part of our move to FreshBooks was the lower monthly cost over quickbooks, but quickly learned to get the same amenities as quickbooks, In my experience, FreshBooks will just nickel and dime you for each little feature and end up costing more.

In my opinion, the mobile app is garbage, basically only good for looking up customer information on the go.

FreshBooks recently changed their bank transfer payment policy to hold onto your money for what they say is 5 business days. They did this with no notice to my knowledge, which was a switch from next day payments. currently it is taking 8 days from the customer paying to us actually getting paid.

Sending invoices through email always causes us issues with customers since, in my experience, FreshBooks makes it always appear that your are invoicing the total amount to the customers, the customer needs to open the invoice to see how much they are actually being invoiced.